- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Update just came up on phone I uploaded it. Now Droid X is not working
says
Bootloader
30.04
Err A5,70,00,00,23
Battery OK
Ok to Program
Connect USB
Data Cable
Please Help!!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Remove battery, replace battery, Hold down power and home button until a droid guy and triangle appear on the screen. Press the Search button, then select wipe Data option with the volume keys. Follow the prompts to reset data.
This is a bootloader error, if the data wipe/reset doesn't work you will need to take it to a VZW corp store. If they determine it's due to something you have done they may charge you for a replacement phone.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Droid X has had nothing but problems from the day I got it, NOW THIS!
I really don't have the time to go to a Verizon store.
Thankfully I have the insurance...It better not cost me anymore than lost time.
Sorry I had to vent.
Merry Christmas and Happy New Year
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am experiencing this EXACT same problem! Way to go Motorola...My phone was working perfectly until this "update" was requested. To the T is what is on my phone and I tried what was recommended and it went right back to bootloader screen.
Verizon tech stated that the phone has bricked and can no longer be used. I have someone that can fix but under warranty and not using...WHY PUT OUT AN UPDATE when you haven't got the bugs out!
VERY, VERY DISSAPOINTED!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
cush wrote:My Droid X has had nothing but problems from the day I got it, NOW THIS!
I really don't have the time to go to a Verizon store.
Thankfully I have the insurance...It better not cost me anymore than lost time.
Sorry I had to vent.
Merry Christmas and Happy New Year
As with any electronic device, when updating there is always a chance of a failure. If you use insurance it will cost you your $100 deductible.
I always find it funny when people blow a gasket over a $200 phone investment needing repair, yet when their $50,000 vehicle breaks down under warranty it's just a minor inconvenience. This is why you have a warranty people.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Droid X is fixxed. I brought it to the Verizon store and they did whatever they did to it behind closed doors for 15 minutes.
I didn't lose a thing and it didn't cost a dime. Of course I am going to be a little nervous the next time I have to update.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
cush wrote:My Droid X is fixxed. I brought it to the Verizon store and they did whatever they did to it behind closed doors for 15 minutes.
I didn't lose a thing and it didn't cost a dime. Of course I am going to be a little nervous the next time I have to update.
Good deal, they either reflashed it or did the data wipe. I'm glad you were able to make it into your local store because when you deal with the Insurance company they don't give you any break regarding that deductible.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
cush wrote:My Droid X is fixxed. I brought it to the Verizon store and they did whatever they did to it behind closed doors for 15 minutes.
I didn't lose a thing and it didn't cost a dime. Of course I am going to be a little nervous the next time I have to update.
I have to point this out again, when doing a OS upgrade it is wise to hard reset before updating to avoid software conflict that I believe is the nature of a large amount of the issues users are having. When you update a OS update it overrides and delete files in the updating process and there is always bound to be a app that will malfunction if it was using that file to function correctly..
I realize a hard reset isnt a fun thing to do but I think it will minimize the issue, besides if a clean backup is done you can get back up in no time (JUST DONT RESTORE SETTINGS FROM BACKUP BECAUSE IT CAN RESTORE FIXES).... It takes me about 30 - 45 minutes to be back to exactly where I was before the update using MyBackup app from Market.