CANNOT SEE EMAILS WITH EMBEDDED LINKS ON MY HTC INCREDIBLE

finfan7275
Newbie

I recently linked my Outlook account through a POP3 on my HTC Incredible.  For some reason I'm not able to view messages with embedded links in the body of the email or the senders signature.  For example - If someone sends me an email and they have a FB icon embeded in their signature, I'm unable to view the email.  I can see who it's coming from but cannot see the text in the body of the email.  Does anyone have any work throughs for this issue?  Thanks!

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KellyW_VZW
Specialist - Level 1

Hello,

 

Please try the troubleshooting step provided below:

 

Touch the Email icon from the Home Screen.

Touch Mail size limit option.

Touch No limit.

 

Another tool that you may find useful, is the HTC Simulator that can be found at the link below:

 

HTC Incredible Simulator

 

Thank you.

 

 

KellyW@VZWSupport

 

 

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