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Caller hears inbound text message alert/quack!

I'm hoping someone has found a solution to this weird issue that apparently only happens on the Incredible (others who own this phone have told me they have the same problem). When I am talking on the phone and I receive an inbound text message, the person I'm speaking to hears a sound - actually a quacking noise! I also get my typical alert (the phone vibrates and i hear an audible alert) which is fine, but the caller shouldn't hear anything! I've called support and they have no answer except to turn off all audible alerts for everything, which really help me, since I still need the alerts for myself. Any suggestions?