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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Camera failed error

I recently have begun getting this error when trying to open the camera app.

I have done a factory reset and nothing seems to solve it. The app will open but has a black screen and will not do anything.

Any ideas?

Re: Camera failed error
Customer Support

Hi Wetherb67
I'm very sorry to hear about the camera issue. Let's see what we can do to get this fixed! Was the device exposed to physical or liquid damage?

Please power down the device remove the battery and SD card reinsert and retest.

Does the camera application work after it reboots?
Please let us know.

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