Camera failed error
wetherb67
Contributor - Level 1

I recently have begun getting this error when trying to open the camera app.

I have done a factory reset and nothing seems to solve it. The app will open but has a black screen and will not do anything.

Any ideas?

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vzw_customer_support
Customer Service Rep

Hi Wetherb67
I'm very sorry to hear about the camera issue. Let's see what we can do to get this fixed! Was the device exposed to physical or liquid damage?

Please power down the device remove the battery and SD card reinsert and retest.

Does the camera application work after it reboots?
Please let us know.

JoeL_VZW
Please follow us on twitter @vzwsupport

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