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Camera not focusing
srenee377
Newbie
‎07-31-2013 11:26 AM

I have a Motorola Droid 2, and recently the camera on my phone suddently stopped focusing. With either button I use (the on-screen camera button or the one on the side of the phone), it will not focus prior to snapping the picture so all of my pictures are coming out blurry. Prior to this, when it was working correctly, it would make the focusing 'noise' or double beep, and it no longer does that. Any ideas on how I can fix this?

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Correct answers are available for this post.
Re: Camera not focusing
vzw_customer_support
Customer Service Rep
‎08-02-2013 01:19 PM

Hey there srenee377,

The Droid 2 is a great phone and it sounds like you have been having some great luck with it.  The camera on my phone is one of my favorite features, because I no longer have to carry around a digital camera. Let's get you back up and running.

Are you using a third party application or the camera app that came with the phone? Please try going into your applications and closing out the camera app.  This will refresh the application. For steps please visit http://vz.to/18X7cUO.

Keep us updated with results.

NicholasB_VZW
Follow us on Twitter @VZWSupport.

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