Can't login to Facebook account

femmith
Newbie

I've entered email/password, per regular account, under the Add Accounts widget. I keep getting the "Internat Server error, try again" message. I've checked and rechecked my typing. I can enter it by going through the browser/Facebook/etc.

 

But I want to add the account. Help

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Cody21
Master - Level 2

Are you getting the error launching the widget? or is this happening when you  try to ADD the account?

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AntonioC_VZW
Verizon Employee

 


femmith wrote:

I've entered email/password, per regular account, under the Add Accounts widget. I keep getting the "Internat Server error, try again" message. I've checked and rechecked my typing. I can enter it by going through the browser/Facebook/etc.

 

But I want to add the account. Help


 

Instead of using the Add Accounts Widget, enter your Facebook application to enter your credentials. Once you verify on the Facebook application you will be able to access the account via the Widget as you will not have to enter credentials again. If you do not have the Facebook application you can download from the Market.

 

If you do have the application installed, please remove and then download again as the application may have become corrupted. A soft reset may also resolve the issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:

 

Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.

 

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