Can't send text messages
Enthusiast - Level 1

Recently I've been having trouble sending texts.  I'm receiving them with no problem, but cannot send.  When this first started I got a yellow triangular symbol, & message that it could not send.  Now I'm getting a red triangular symbol with same message. 

Anyone have any idea why this is happening & how to fix it?

1 Reply
Customer Service Rep

Hi Smitti
I use my text messaging for everything. Let's get this addressed! Are you using a 3rd party application to send messages? Please try deleting all old text messages and  the contact information. Then reenter the 10 digit contact and retest.

Let me know if the issue persists, I would be glad to further troubleshoot.

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