Can't sync to my HP laptop

Dawn12
Newbie

Hey I just bought the Droid by Motorola and I can not sync to my HP laptop.  I decide to try syncing to my Gateway Desktop which is 6 years older than my laptop and it wil sync to it. If I have to I'll just transfer what I need over to my desktop but, is there something I can do to sync to my HP. Just for information, my phone does nothing when I plug it into my laptop.  No notifiation comes on, nothing.  Otherwise I really like my Droid.  Its got some issue that need fixing but, overall I love this phone.  Can not stop playing with it.  Thanks

0 Likes
Reply
1 Reply
VZW_Zrock02
Contributor - Level 3

I apologize for the inconvenience you are receiving on your device. I'm glad you're enjoying your device and hope to help you resolve this issue as soon as we can.

1. What OS are you currently running on your Droid and what OS is on your HP?

2. What information are you trying to sync to your computer? 

3. Have you enabled all connections on your droid to allow it to be recognized by the HP?

Hope this helps.

0 Likes
Reply