Cannot hear callers unless on speaker

[Droid_X-ed_out]

Callers can hear me fine, doesn't matter if I'm making or receiving the call. Only thing that works is speaker phone.

I've checked my volume settings, turned off the phone & removed the battery for 10 mins, uninstalled applications.

Nothing seems to be fixing the problem. Please help, this is a huge inconvenience.

[mortb]

If you checked the volume level, it appears you may have a faulty speaker. I would suggest taking it to your local Verizon store and have them check it out.

[Cody21]

Was it working fine and just suddenly started doing this?  Have you tried booting into SAFE MODE, just to test that it isn't a rogue 3rd party APP causing your issue?

[AntonioC_VZW]

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Droid_X-ed_out wrote:

Callers can hear me fine, doesn't matter if I'm making or receiving the call. Only thing that works is speaker phone.

I've checked my volume settings, turned off the phone & removed the battery for 10 mins, uninstalled applications.

Nothing seems to be fixing the problem. Please help, this is a huge inconvenience.

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Hi Droid_X-ed_out,

I understand your discontent; I would be frustrated if I could only use my phone with the speaker phone on. Our forum members made great suggestions (thanks!). Have you followed up on their recommendations?

As pointed out on a post, running your phone in Safe Mode will temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue.

If issue continues while running your phone in Safe Mode, a Factory Reset may resolve the audio issue outlined in your post. Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

[Staceyangl]

Hello! I was having this same problem. I did a factory reset on my phone and it worked again perfectly! Unfortunately, it only lasted a few days... Now it is back to only working on speaker phone...I restarted the phone in safe mode and it still didnt work...  Any suggestions? I would rather not reset my phone every few days...

[really_]

I had the same issue, then uninstalled the app "Translate" and it solved the issue.