Correct answers are available for this post.
Cannot send email through Cox
Bespinn
Newbie
‎06-23-2012 10:26 AM

Gmail works fine. Cox mail receives mail but will not send.  Went to account settings. Pop server info is correct. On outgoing setting I try to uncheck "Login required" , however then it says "verifying account information" and then says "cannot connect to the mail server ....". Help! 

Please help!   Anybody.  I am desperate.

0 Likes
2 Replies
Correct answers are available for this post.
Re: Cannot send email through Cox
vzw_customer_support
Customer Service Rep
‎06-26-2012 01:43 PM

That sounds frustrating, Bespinn!  Please tell me, what software version are you running on your Droid Incredible? http://bit.ly/A6ydg3  If not up to date, please update software. http://bit.ly/rMoDGk  Then try removing http://bit.ly/KBRRHP & re-adding http://bit.ly/LzZrsx the email account.  Let me know how that works out for you.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

0 Likes
Correct answers are available for this post.
Re: Cannot send email through Cox
RushFan2112
Specialist - Level 2
‎06-26-2012 01:52 PM

Have you ever been able to send an email from your phone to someone else via Cox?  Can you do this hooked to wi-fi in your home? You should be able to.  If you shut off wi-fi on your phone in your home does it still work? I bet it doesn't.

Most ISPs will not allow you to use their infrastructure to send emails from outside their network.  They do this to prevent spammers.  This is the reason ISPs give you web access to email.

0 Likes