Cannot text to some phone numbers

racerruti
Enthusiast - Level 2

When I try to text my sister's phone I get the error message-  "must contain valid recipients and content"-  I can call her mobile number but can't text to it.  Any ideas on what may be going on?

0 Likes
Reply
1 Solution
racerruti
Enthusiast - Level 2

I erased the contact and retyped the same exact number and now it works.  Must have been a gremlin.

 

Problem solved.

rac

View solution in original post

0 Likes
Reply
5 Replies
Ox1de
Newbie

Make sure when you're texting that when you type the number in you want to text it looks like this ***-***-****  .  Area code - then the number or it will give you that exact message.

0 Likes
Reply
racerruti
Enthusiast - Level 2

With that format, " ***-***-****" I get the same message.  As I said, it so far has only been with a rare number.  Most of the time it is OK.

 

rac

0 Likes
Reply
racerruti
Enthusiast - Level 2

I note that when I click the number to call from Contacts list her name is in a gray box with a red question mark in front of her name.  Could it some how be entered incorrectly in my contacts list?

 

rac

0 Likes
Reply
gerio
Specialist - Level 2
Thete must be an error of some kind somewhere. Try deleting that contact altogether and re-enter the info and save.

Geri O
0 Likes
Reply
racerruti
Enthusiast - Level 2

I erased the contact and retyped the same exact number and now it works.  Must have been a gremlin.

 

Problem solved.

rac

0 Likes
Reply