Choose your cart
Choose your cart
$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I have had my phone since it was first released.. It has worked flawlessly.. All of a sudden I cant Receive any picture messages, I can send them but I have had numerous people tell me they sent one and not only do I not get the picture I dont even get the text? What could be wrong with the phone?
Take a look at this thread: https://community.verizonwireless.com/thread/772154
Also, could this be affecting your phone. You cannot send MMS (picture) messages with ONLY the WiFi enabled.
You must also have DATA enabled simultaneously with WiFi when you are using WiFi. I wonder if this might affect receiving MMS messages too.
OTOH, you can send MMS messages with ONLY Data enabled (no WiFi).
JerryF
Blkjack09, I would like to make sure your phone is working flawlessly again! Are you still having problems with your picture messaging? Are you able to access internet on your device? If you haven't already tried what JerryF mentioned, please try turning off Wi-Fi to see if you are able to send pics. Picture messages are sent over the data network, not Wi-Fi, so sometimes just having Wi-Fi turned on may interrupt the messages from being sent. If still having issues, try sending yourself a picture message to see if that messages sends and you receive it.
If still having issues, let me know.
MarquiaF_VZW
Follow us on Twitter @VZWSupport