My phone was just laying there and I happened to look at it and saw the little green droid with a caution thing above it. The phone want do anything. I took the battery out and out it back in and it went right back to that screen. Then I plugged it up, it did the same thing. It has been plugged up for over an hour and nothing. I pressed the volume up and down at the same time and tried to do the reboot thing but how do I select reboot?
Hello troyh84! Wow, it sounds like you're facing a real challenge with your Droid X but I'm here to help and support! If you are still trying to figure out how to reboot the device, please let me know. You've tried the correct method so we may need to investigate other options. Thanks!
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport
troyh84 wrote:
My phone was just laying there and I happened to look at it and saw the little green droid with a caution thing above it. The phone want do anything. I took the battery out and out it back in and it went right back to that screen. Then I plugged it up, it did the same thing. It has been plugged up for over an hour and nothing. I pressed the volume up and down at the same time and tried to do the reboot thing but how do I select reboot?
Hopefully fixed by now but if not: when you press the volume keys, did you get the menu including the reboot option. You select by using the power button
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