Charge dropping 3G service: "Network not available"
Booch
Newbie

First off, some of the other posts were a little similar but not entirely.  I live about 200 miles from any 4G service, so it is not an issue dropping off between 4G and 3G.  I also do not have Wi-Fi enabled, so it is not an issue between the switch between Wi-Fi and 3G.

 

Between 2-3 times per day, my Charge loses its 3G coverage and I cannot get any data transmission.  I have figured out that if I restart my phone, I will have my 3G data back again.  However, this is not a long-term solution and is very annoying.

 

I have had my Charge for a week with the constant dropping of my 3G.  Today, I finally got tired of it and thought there was maybe an error with my phone.  I went to my local Verizon store and they replaced my phone.  To my surprise, after having my new replaced phone for only about 2 hours, it has dropped the 3G data again.  My phone is showing 4 out of 5 on the bars, so I know I am not in a low coverage area.  I am getting very frustrated as I've tried talking to the local reps at the Verizon store and they are clueless.  I called the national Verizon help line and they were not aware of any problems, so it didn't help me out.

 

I would appreciate any help from Verizon (or any other posters) that might have ideas.

 

I have seen some of the poor responses from Verizon "tech support" on some of the other questions.  Telling me that I can return the phone plus pay a restocking fee is not an appropriate or reasonable answer.  If someone can actually help, it is appreciated.  Otherwise, I guess I will continue trying to catch someone's attention.

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dave44052
Newbie
Is anyone having problems with the latest update? i have internet 95% of the time now but my phone is doing other strange things. screen freezes, screen sometimes go blank
some provrams wont open at times and today my gmail accounts have no emails they are just searching for my data...
thanks
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valermd
Newbie
My Bionic has dropped 3G since I got it a couple months ago. Airplane mode doesn't reset it. There is no 4g service in my area (Peoria, IL). Never had this issue with my original Droid. Verizon needs to fix this soon or I'll be giving my money to a company that actually gives me a working data plan.
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saintjames
Enthusiast - Level 3

I just got my Droid Charge and am experiencing terrrrrible 3G reliably. One minute it is working, the next it is dead. Forget 4G, even though I'm well within the extended area..This has never worked. And 4G is why I bought this phone. So... Other than the GPS flakiness, I have had absolutely no other problems with this phone. I love the phone and the 2.3.6 GB OS..But I can't use it for data unless I connect via WiFi. I hate paying for data when I can't get and keep a reliable connection. Hope this gets fixed soon...

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dave44052
Newbie
Check to see if you have the update on the charge. I delt with that problem for month but the new update has fixed my problem 95% of the time. today for some reason I was loosing internet but not sure why. also make sure yr 4g is on if your in an area that gets it.
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