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Clock/Weather Widget HTC Incred 2

bsu2006
Newbie
‎08-24-2011 01:59 PM

Joining my voice to the crowd- I was updated to 2.3.3 and now my Clock/Weather widget is also not accessing the Alarm clock... it is just gone.

 

SOOOOO frustrating. A fix had better come soon or I will return this phone.

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Wildman
Legend
‎08-24-2011 10:56 PM

http://community.vzw.com/t5/Android-Apps/After-the-Update-Somthing-to-consider/td-p/642367

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pipster
Enthusiast - Level 2
‎08-25-2011 07:12 PM
Have now go.e thru three I.credible 2 phones all have had widget issues, no clock no alarm feature and weather not updating. Emails from HTC state they are working on it...outs been more than a month since I reported it to Verizon and HTC...still not resolved. I am now dumping the phone for a Motorola instead. To many issues.
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EdW_VZW
Verizon Employee
In response to pipster
‎08-29-2011 04:28 PM
pipster wrote:
Have now go.e thru three I.credible 2 phones all have had widget issues, no clock no alarm feature and weather not updating. Emails from HTC state they are working on it...outs been more than a month since I reported it to Verizon and HTC...still not resolved. I am now dumping the phone for a Motorola instead. To many issues.

Hi pipster,

 

In addressing your concern, have you tried doing a hard reset on your device? If you have not tried a hard reset , I suggest doing as previously presented. Please first back up all your data off the device. After you processed the hard reset, monitor the device's progress for a week and post back with the results if desired. I hope this helps. I want to assure as my team member advised the Clock/ Weather widget issue is currently being investigated. If any new information becomes available, it will be posted.  

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JohnB_VZW
Verizon Employee
‎08-26-2011 06:27 PM
bsu2006 wrote:

Joining my voice to the crowd- I was updated to 2.3.3 and now my Clock/Weather widget is also not accessing the Alarm clock... it is just gone.

 

SOOOOO frustrating. A fix had better come soon or I will return this phone.

I understand your frustration and apologize for the inconvenience. This issue with the Clock/Weather widget after the software update is being investigated. Once more information is available regarding this issue it will posted. As a temporary fix you can try a hard reset.

 

Please keep in mind that a hard reset deletes all data, including downloaded applications, and resets the phone back to the manufacturers settings.

 

To factory reset the phone:

Note: If device is non-responsive, try a soft reset first by removing battery and power on device.

  1. From the home screen, touch Menu
  2. Touch Settings 
  3. Touch SD & phone storage
  4. Touch Factory data reset
  5. Tap Reset phone
  6. Tap Erase everything
  7. Device will begin to reset

Please keep in mind that the reset may take anywhere from 1 - 10 minutes for reset and restart depending on amount of data on device.

 

Hope this information has been helpful.

 

 

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