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Confused and lied to about 802.11ac, who is right?
DroidManSanDiego

I spoke to a sales associate online on verizonwireless.com and asked "Does the Droid Mini support 802.11ac?" to which I got the reply "Yes, all Verizon smartphones support 802.11ac."  I was stoked, so I bought me a new $200 ac router.

Well, hmmm, the phone doesn't connect on ac.  Wonder why?

This page shows it has it: http://www.verizonwireless.com/b2c/device/smartphone/droid-mini?bundled=y&selectedContractTerm=2

oh wait, this page shows no way:  http://www.motorola.com/us/shop-all-mobile-phones-1/Droid-Mini/m-droid-mini.html

This is the kind of bs crap I can't stand from Verizon.  Stop lying to your customers.  Get people trained so they can answer questions correctly and for god's sake keep your tech data about devices accurate.

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Re: Confused and lied to about 802.11ac, who is right?
Not applicable

First off the router is backwards compatible so it supports A/C/G/N the routers with A/C use two types of connections 2.4 and 5 bands. but the phone should connect at the lower rate. The radios in the devices determine the connect rate to your router. You can still connect to your network.

The information from verizon as far as A/C compatible although incorrect does not mean the phone does not connect to your home WiFi network. Just verify before you buy and you will be OK. I see you researched after the sale. We live and learn.

Good Luck

Re: Confused and lied to about 802.11ac, who is right?
DroidManSanDiego

I'm not a moron, I know how wifi works.  I wanted gig wifi in my house and on my phone. So naturally I ask the people who sell the phone if it supports 802.11ac and they say YES and the verizon site showed support for 802.11ac.  So I buy the router, and it doesn't connect at gig on my phone.  So then I research EVEN MORE to find out that those 2 sources of information are full of crap. 

By the way, it's 802.11ac, not A/C like air conditioning, or alternating current.    

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Re: Confused and lied to about 802.11ac, who is right?
Not applicable

A/C/B/G/N makes no difference how I refer to it. The standard is not compatible with many cellular phones or tablets.

Your sites URLs are fine, and even if it states compatibility there is always a chance a setting on the router must be turned on. I know on my Netgear Router the setting was off for the higher rate. I turned it on.

If the verizon tech people state it was usable on your device they are reading from a screen. The information is not actually known to that rep, since he/she is going by a data base.

As I said we live and learn.

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