Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Connect to PC? - Pass through mode


I have set my INc2 to internet pass through mode. I have tried these things to get rid of this error...

1. factory reset my phone

2. removed SD card and plugged in and restated

3. clean the catch or phone

4. uninstalled htc sync and installed

I have nor got success in any of the above option... please help me.

My main problem is I am not able to download or upgrade apps. via internet pass through.

Please give me solution for my both problems.


<Branched to new discussion.>

Message was edited by: Verizon Moderator