I'm hoping someone can help me. My phone did a system update around 3:00am and now, when I open my message app, all my contact pictures have disappeared, it's just that gray no contact picture. I've tried reloading the pictures, cleared data, cleared cache and they are still missing. But, when I open a specific message, the picture shows up. I don't know what else to do. Anyone have any ideas?
How were the pictures linked to your contacts? Facebook or Gmail or manually added?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Just as an FYI I am having the same issues. The messaging app was fine and then after the upgrade I no longer have contact pictures showing in the messaging list. Seems like a silly thing to miss to me before sending out an update.
I also had the same issue. My wife and I both have the Incredible 2, and after the update we both immediately noticed the lack of photos in the messaging app. Within each conversation the photo still appears, but not in the list of messages. I hope Verizon can fix this issue soon. Next time I will wait to download the update.