Could i get a Call back

[swiber]

Is it possible to get a call back from someone in tech support.  Or are call backs now against policy? I did not think so.  I have been having some issues that have been going on for a month and every time i call i have to start from the beginning every time. Just for them to say that they would need to check into it and call me back.

[vzw_customer_support]

Hi swiber-

I'm sorry to learn you have not received the promised call back. I'd love to help you right here! What concerns are you having?

Thanks,
AdamE_VZW
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