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DROID 3 - Baseband unknown, SIM not found.
kamikamikon
Member

Hi. I have a big problem, my phone does not see SIMCARD (it unlocked), about phone in settings: baseband - unknown, IMEI - is unknown, and so on.

http://img138.imageshack.us/img138/3069/20121106013637428.jpghttp://img266.imageshack.us/img266/8243/20121106013711262.jpg

How can I fix it? please help me.

Тhanks.

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Re: DROID 3 - Baseband unknown, SIM not found.
vzw_customer_support
Customer Support

Good afternoon kamikamikon!

Let's take a look at what's going on with your phone. Has it always been this way? You can try downloading current software: From a home screen, select the App menu ->Select Settings ->Select About phone ->Select System updates -> Follow steps to complete. You can also try a Hard Reset: http://bit.ly/QswgdC

Please let us know if this helps.

Thanks,
VanessaS_VZWSupport

Follow us on Twitter @VZWSupport


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Re: DROID 3 - Baseband unknown, SIM not found.
kamikamikon
Member

thanks for the reply, but reset and factory reset - does not help.there is are any alternatives? I suggested that flew ESF, but I do not know how to restore it

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Re: DROID 3 - Baseband unknown, SIM not found.
flaviudsi
Member

Hi, kamikamikon.. Have you found a solution for your issue? I have a similar situation.. I have made both hard-reset as described in the link provided above by VanessaS_VZWSupport..  Thanks a lot..

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