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Hi. I have a big problem, my phone does not see SIMCARD (it unlocked), about phone in settings: baseband - unknown, IMEI - is unknown, and so on.
How can I fix it? please help me.
Тhanks.
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Good afternoon kamikamikon!
Let's take a look at what's going on with your phone. Has it always been this way? You can try downloading current software: From a home screen, select the App menu ->Select Settings ->Select About phone ->Select System updates -> Follow steps to complete. You can also try a Hard Reset: http://bit.ly/QswgdC
Please let us know if this helps.
Thanks,
VanessaS_VZWSupport
Follow us on Twitter @VZWSupport
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thanks for the reply, but reset and factory reset - does not help.there is are any alternatives? I suggested that flew ESF, but I do not know how to restore it
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Hi, kamikamikon.. Have you found a solution for your issue? I have a similar situation.. I have made both hard-reset as described in the link provided above by VanessaS_VZWSupport.. Thanks a lot..
