DROID INCREDIBLE 2

bigmpowerstroke
Enthusiast - Level 2

I have a droid Incredible 2 and i got the new software update and when it rebooted HTC SENSE does not work any more it worked before this update . I called HTC they said to restore it now when i went to restore it this comes up  DATA ROAMING  ANY DATA ACCESS WHILE ON A TRIP OUTSIDE THE USA MAY RESULT IN SIGNIFICANTLY HIGHER CHARGES  THEN IT SAYS TO Deny data access for this trip or Allow data access for this trip what do i click on

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3 Replies
BRiley84
Newbie

Seems many of us are having the same issue.

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vzw_customer_support
Community Manager
Community Manager

Hello bigmpowerstroke,
I understand this message may be a bit confusing and I would like to clarify which option to choose.  Data roaming charges are not applied if the device is connecting to a U.S. tower.  Please choose the option to deny data access.  In the future if you travel outside of the U.S. and would like to allow roaming access you may then choose the option to allow roaming.  Please let me know if you have any additional questions.  Thank you. 

TominqueBo

VZW Support

Follow us on Twitter at @VZWSupport

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bigmpowerstroke
Enthusiast - Level 2

How come when i got that update you sent out it made HTC Sense not work any more it worked before that update i restored the phone 2 times like HTC told me to do and it still does not work

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