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DROID Multiple Text Messages
Trixie2338
Member

I send and receive a few mass text messages throughout the day.  Sending and receiving.  I send a text out, some people don't get it, and some people respond to "all" and it comes back to me as not "mass texted".  I am not getting responses as a mass text. I cannot tell if the people sent their text out to the "mass"

Does this make sense ?  How do I correct this?

Trixie2338

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Re: DROID Multiple Text Messages
vzw_customer_support
Customer Support

Let's get your messaging cleared up Trixie2338!

Some phones are unable to receive "group messages", as it is how their phone is set up. Also, when someone receives a group message, they have the option to reply to all, or reply to sender only. Again, its how they have it set up on their device. Do you want all responses to be as "group message" as well, so all numbers in the text are communicating? If so, it really depends on their individual device and how they have it set up. Therefore, its best to communicate with them individually.

Thank you,
VanessaS_VZW

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