The number one question most people have when they purchase
a new product or when they do business with a company for the first time is
what happens after the sale. It is a concern reiterated almost universally by
consumers who are tired of finding out after the fact that the company with
whom they have chosen to do business is not interested in their problem when
something goes wrong.
this is the letter I
sent to Verizon and to Samsung their response to my issue was not acceptable so
I'm putting it out there to all who can see this and hopes this SHAMES them.
The quality of products and SERVICE that is provided by these companies is down
right disgusting. so here is my letter
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