DROID ULTRA won't turn on

[C_Meshele]

I have had my Droid for almost a year now and now it won't turn on.  The green notification light is on though.  I have held the power and down-volume button down for about 2 minutes and it worked for a second however it quickly turned off again. HELP ME PLEASE!

[vzw_customer_support]

C.Meshele, I can understand how we need to get this fixed ASAP. I want your phone to be up and running without any issues. Is there any kind of physical or liquid damage to the device? Have you tried to press and hold the power down button for a good 10 seconds while the phone is on the charger as well as off the charger? Please keep us posted.
KevinR_VZW
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