DROID X 2 stuck downloading update

kcarrico4
Newbie

My phone has been download an update for 8 hours and it still says 0% complete. This is not even an update for an app. I have turned off my phone and removed the battery and restarted many time. The status bar still shows it downloading a mysterious update. Please help!

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Wildman
Legend

Is this a system update or a market update?

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kcarrico4
Newbie

It does not say what type of update it is. I did not choose to update anything. I woke up in the morning and it was just updating.

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Not applicable

kcarrico4 wrote:

My phone has been download an update for 8 hours and it still says 0% complete. This is not even an update for an app. I have turned off my phone and removed the battery and restarted many time. The status bar still shows it downloading a mysterious update. Please help!



Hi! Is this still an issue for you? I'd like to help with this frustrating situation. I would like to recommend enabling Safe Mode to see if the phone is still attempting the download in that mode. If not, it's likely an update linked to the device and I recommend a hard reset or removal of any recently installed apps to see if it the update goes away.

 

Please advise the progress so I and the community can continue assisting.

 

Thank you!

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kellylane6
Newbie

I had the same problem this morning with my Droid 2 where the update was stuck at 0%. Now that I have started my phone in Safe Mode the update is downloading.

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