DROID X DOES NOT RETRIEVE EMAIL UNLESS POWERED OFF, THEN ON

brahma
Newbie

I've identified through testing and confirmed that my 3 day old Droid X does NOT actually retrieve email from a third party (non Google) mail server WITHOUT having to power it down, then back up first.  Activating the cute little manual retrieving spinning circle, in fact, does NOTHING.

 

I have tested this a MILLION times after not getting emails.  MANUAL or SCHEDULED settings absolutely do not work.

 

I REPEAT, I do not receive  email unless powered off then on

 

I set the the following to no avail:

 

* battery profile to "Performance"

* Data Delivery settings to "Background data" enabled

* Data roaming to enabled

* Email and Corporate Synch settings/Email delivery settings "Data Push" to enabled

* "Fetch Schedule" to EITHER "15 minutes" or "manual" (either of which shouldn't matter if Data Push is enabeled)

* Sync over WI-FI Only is disabled 

 

Not retrieving email is critical to my business- I use a device for email more than I talk to anyone.

 

This constitutes a breech of service unless it is immediately rectified.

 

My Droid X was delivered as the following;

 

Version 1.13.604.MB810.Verizon.en.US
Firmware 2.1-update-1
Baseband Version BP_C_01.04P
Kernel Version 2.6.29 w30471@il93lnxdroid08 #1
Build Number VZW
ERI Version 5
PRL Version 51926

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