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This has been plaguing me since I have had the phone. Very random,
phone just sitting and a rebooting. I have had one instance of a complete shut down.
Reset the phone and added just a few programs and still restarting.
Went to Verizon and was told to wait for the 2.2 upgrade. Came back home and
another reboot. Called Support was walked through another reset. This time
I did 2 hard resets, pressing start and home twice and one reset through the phones
normal reset mode. Formatted my SD card and now back to factory new.
I will now run factory, no additional programs and see what happens.
If I missed swapping out for a new phone through Verizon advice I will pop a cork.
My hope is it is a issue the the phones OS.
Here is a post I found the Motorola is aware of the problem.
http://androidheadlines.com/2010/08/droid-xs-are-having-rebooting-issues.html
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So my question is, if a lot of owners (including my X) are having this problem with random reboots and the update does not fix the problem...does verizon recall or replace all of the phones that have this issue? I dont see how they could NOT do anything about this issue if the update does not fix it. Random reboots seems like a serious issue if you ask me. Any ideas on this?
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I'm having the same problems with my DX
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Sounds like a pretty serious bug to me. C'mon, Verizon - what's up with this?
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For me if it continues after the update and I have been running Stock I will
demand a new replacement. If that one does the same thing I will
force the issue for a different phone.
To have a new phone with Market Place on it and be told that those
programs are causing the problem is **bleep** anyway. I can not add programs
for fear it will cause my phone to reboot.
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I've had droid x for a week now and have been suffering through frequent lockups and reboots (13 reboots yesterday). Verizon told me to install a task killer, which I did, but that didn't make a difference at all (maybe made things worse). So I reset the phone and checked for updates. Did not turn on anything, did not load any new apps, did not add my gmail account, did not turn on gps or anything along those linese. And about a minute after setting the phone down, it rebooted on it's own while sitting on the desk. Looks like I'll have to play the replacement game, which I don't have time for. Ready to go back to my Moto at this point.
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I'm sorry to hear about the problems encountered with your phone. I'm very confident that we can find a solution. I will send a Private Message to you. Please reply with the requested information.
ChaunceyM_VZWSupport
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Hello Verizon,
My Droid X does reboot by it self for no reason and have reported it to Verizon several times. Have received 3 replacement phones all reboot by itself. Each time did the factory reboot without adding any extra applications and still rebooted by itself. Hopefully the software upgrade on May 13, 2011 will fix the bugs in the phone. Droid X is a great phone but the reboot gets really frustrating.