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Do you actually believe you will keep any Dinc2 customers?

We have waited patiently for the promised ICS update for the Dinc2 to come out, and it is now 6 months past due.  Even the Thunderbolt finally got its ICS update, but nothing for the Dinc2.  Now we get an update, and it is some tiny security revision -- still no ICS, and no honest answers from either Verizon or HTC.  I will never buy another HTC phone, and when my subscription is up I will never do business with Verizon again, unless you get off your butts and provide some customer service.