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Downloading and sending pic message

My phone (incred 2) will not download incoming pic message at first I just thought it was the ones from the i phone but apparently it is from all phone the message i receive is unable or error downloading i have just about had it with this phone, it has been replaced twice for manufacturer damage


Re: Downloading and sending pic message
Verizon Employee

Good morning babsfoley1.


I can see how frustrating it can be to not be able to use a feature that is available on your phone and plan.  Especially being SMS/MMS features.  When did this start happening?  Can you please make sure your message settings are set to the following steps: Go to Messages application > Settings > MMS > Auto Receive checked > Maximum message size 1200K.  You can also dial *228 [send], option 1 to re-program.  Once completed, delete all text messages, and restart phone.  


If this does not help, please send me a Private Message, and I will be happy to personally assist you further.  


Thank you,