Droid 2 Global Audio/Mic issue. No one can understand me on the phone. Digital sounding and muffled.

Jonathan183
Newbie

The past couple of days this has gotten worse to the point where I can no longer take any calls because people can barely make out half of what I am saying. I have updated the roaming plenty of times *228 just as a precaution with no results. Is there any fix for this issue or do I need to take it back to Verizon? Thanks.

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DieAnne
Newbie

You probably have to take it in, but can I tell you a true story?  When my son's Droid 2 was just 3 weeks old, he began having trouble hearing anybody.  All calls were barely audible.  Not the same as your problem, but maybe similar?  I'm looking at his phone, messing with volume and settings... can't see anything that it could be.  So we take it in to Verizon and I'm upset already thinking they'll give him a refurbished phone even though his is only 3 weeks old, disappointed that this brand new phone is broken already, etc.  The guy had one of those cans of air for like cleaning keyboards and he sticks it in the hole on top where you would put earphones... blasts it with air and a big piece of lint came flying out!  You couldn't see it, but it got in there.  He keeps his phone in his pocket.  Needless to say I was relieved there was nothing really wrong with the phone and even though I had to drive to the store for a piece of lint it was still kind of funny. 

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LenaA_VZW
Verizon Employee

Thank you for the information provided. There were known outages in Georgia due to the severe weather conditions. We do not have an estimated time of when this issue will be resolved. 

 

Thank you, 

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