My Droid 2 Global battery seems fine for hours, until I try to use it. Then if I'm doing ANYTHING on the phone, it's completely dead in about an hour. I uninstalled a ton of apps recently but no improvement, I can't figure out what is causing this. I have a battery app installed that says the battery is healthy but I'm not sure how much those can be trusted. For the longest time my phone has on a rare occasion gone haywire where it starts to do things on its own as well. Another thing it does more frequently is freeze up so I have to hit power and unlock it again to get it responding. Maybe those clues will help with the diagnosis.
I was going to try rebooting in safe mode off another discussion but the instructions didn't make sense for this particular phone. Please, someone help!
Thank you,
Ian
Hey there icbarefoot. It sounds like your Droid 2 Global is acting up in its old age and I absolutely want to help revive it.
Safe mode is a step in the right direction. It will help us determine if the issue is being caused by a third party application. For steps on how to put your device in safe mode please visit, http://vz.to/r7xUJM.
If the issue still occurs in safe mode, the next step would to complete a master reset on the device to put it back to its default settings. For steps on how to complete a master reset please visit,http://vz.to/rqKDhh.
Please keep us updated with results.
NickB_VZW
VZWSupport
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