I've had my phone for about 8 months and I've had no problems until this morning. When I turned my phone on at frist it seemed normal. After it sitting for a second, it cut off. I tried turning it back on and the Motorola screen just kept popping on and off and when plugging it into a charger it would go to the bootloader and say "battery low can not program". I read other threads saying to plug it into the charger and leave it plugged in but my phone was fully charged, from a wall charger, in the first place. Now it only stays on when it is plugged in. WHAT'S GOING ON?
krg2941,
Good afternoon! I'm sorry to learn the phone is being difficult. That's a big bummer! I would recommend you check the charging port on the phone for rust or corrosion, as that could be causing these concerns. Also, popping the battery out for 10-20 seconds while the phone is on, is another good tip. You may benefit from a new battery or a new device if you are unable to resolve with a reboot. Please send me (AdamE_VZW) a direct message for further assistance if necessary.
Thank you,
AdamE_VZW
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