Droid 2 global home screen glitching?

[lindseyruth]

I recieved my first droid 2 global and after about an hour of using it, the home screen would start flipping to another screen about every 2 seconds. And it would always be the last thing I selected. For example, if I was looking at my contacts and hit the "home" icon, it would go to the home screen for a few seconds and then flip back to my contacts and continue doing this everytime I selected "home." It would also not let me get to the app screen at all.

I did run a virus scan, nothing came up and I didn't download a single app. About all I did was set up facebook for android and add a few contacts.

I took it to a verizon store and the man there had no idea what it was, so after putzing with my phone for an hour including doing a factory reset, he said they'd send me a new one.

BUT I had the same problem with the second phone and I'm completely frustrated and clueless. Anyone have any insight?

[removed unnecessary links]

[jasnmar]

I've heard of some strange screen behavior related to having virus scanners on the phone. You might try removing that.
Jason

[lindseyruth]

I had this issue before I installed  a virus scanner. Actually the guy at verizon put lookout on my phone.

[jessincolorado]

I've had a Droid 2 for the last year and loved it... Until they upgraded the software and then, nothing works right. I just received my first replacement and I can't even unlock the damn thing. So I guess if I can't even dial emergency services if necessary, I know who will receive a law suit! Ugh. so... very... frustrated...

[winaname1]

I've got the same issue - for about the last three months now - any fix for this???????

[Lemondrop4u]

I have had my Droid 2 Global for about 2 years now and I never had any problems with it until they did the upgrade/update a few months ago.  THE UPGRADE/UPDATE WAS A DOWNGRADE...boooooooooooooooooo!!!

[rpivonka]

If you think the UPGRADE of the OS was a problem for you, I think you can revert back to your previous version. Search for that. And maybe re-do the upgrade after it's working again with the old OS.

[Drakuli]

2 years? Holy crap!!!

I have barely had mine for 1 and a half... and it simply refuses to allow me to use at this point. I pay too much money to verizon to be treated like this! I absolutely hate it... I loved the phone up until now even with the issues I have had throughout its use. Its been nothing but grief honestly. I wouldn't even desire to give it to a homeless person for use. It should be smashed up and melted down, the only good pieces being straight metal and take them for use in a better freaken phone.

[bzee27]

I to have had mine for about a year and  half and I am having these same issues. I'm tired of my phone being possessed and freakin out when I need it the most. I pay verizon way to much money to be told for every issue to just do a factory reset. I'm tired of verizon and the outrageous bills. I have been with them for over 7 years and I am starting to think all the people who are converting to straight talk are just plain smart. I am at my wits end here! I am about to just tear the ****** phone up and cancel completely!!!

[Drakuli]

I have to agree whole heartedly.

I pay way too much to have a phone that doesn't work or to be treated like its entirely my fault. I did everything they told me to do on the phone and nothing worked at all. It was really depressing for me to lose a bunch of my information.

[anance]

My droid 2 does the same thing (plus more) 😜

My Droid 2 locks me out of my own phone, while in the middle of a text or phone call it just decides to lock itself.

Unlocking my phone is a pain because the touch screen glitches as I try to draw in my lock pattern.

My phone started muting itself on/off numerous times during a phone call with my boss 😠

If I am lucky enough to get my phone unlocked and get to my home screen sometimes it begins selecting apps

or m contacts or the dialer and then freezes.

It restarts maybe 2-3 times a day. The one time I drop it (it started doing this after it fell off my lap as I stood up from sitting at a restaurant.)

And finally just about a week ago it began to start deleting my own contacts..

I loved this phone until it decided to run itself?

[rpivonka]

you stated "The one time I drop it (it started doing this after it fell off my lap as I stood up from sitting at a restaurant.)".

So why would you NOT think that the drop on the floor caused your problems??

Instead you blame the phone. DUH

[mikethemagnificant]

I had problem with my droid 2 global to. it also wont lock lock on to a cell or  3G signal. while on a weekend getaway with my wife and some other couple I have the only verizon phone who couldn't get a cell or 3g signal all week and even while at home or at work same thing, i work outside in a big metro. city.

[Kelly_Tucker]

• ATT: NANCE, YOU SAID IT. I MEAN, YOU REALLY DID HIT IT RIGHT ON THE HEAD!!!      "

My Droid x2 locks me out of my own phone, while in the middle of a text or phone call it just decides to lock itself.

Unlocking my phone is a pain because the touch screen glitches as I try to draw in my lock pattern.

My phone started muting itself on/off numerous times during a phone call with my boss 😠

If I am lucky enough to get my phone unlocked and get to my home screen sometimes it begins selecting apps

or m contacts or the dialer and then freezes.

It restarts maybe 2-3 times a day. The one time I drop it (it started doing this after it fell off my lap as I stood up from sitting at a restaurant.)

And finally just about a week ago it began to start deleting my own contacts..

I loved this phone until it decided to run itself? I Still likr it though,

[alx0307]

hi, somebody know, what i need to do to obtain a network unlock code from verizon if im not a customer?

[MA_Cloud]

I had a good first year with droid 2 global.

After that and I think after the 2.3 android upgrade things started going totally wrong.

I can not use the phone sometimes due the screen keeps moving and phone started behaving crazy and open applications and click on things by itself. I don't see a point of having a phone if you can not use it.

So why consumers had to pay the price when manufacturers like Motorola and Android don't check comparability.

Also I guess Motorola is the worse  manufacturer when it comes to touch screen technology, the touch screen got affected by humidity so much.

[vzw_customer_support]

MA_Cloud,

Good morning! I apologize for the concerns you are experiencing with the Droid 2 Global. After a software update, a hard reset (http://bit.ly/vWYcLK) can be necessary to restore the device properly. I recommend performing this reset, but first backing up the information such as contacts and calendar to Gmail/Google. If the issue persists, please direct message me (AdamE_VZW) so I can review further options.

Thank you,
AdamE_VZW
Follow us on Twitter @VZWSupport

[Riastar]

I would like to know why the Technicians at Verizon stores (not Zoom stores) are either unaware of this issue or pretending it does not exist?  My phone is possessed.  It will just strart opening apps, typing gibberish into search boxes, starts Shazam, the music player, my Audible.com app, etc.  Then it freezes so I can't do anything.  I have to lock and unlock the screen to unfreeze it, and hope it does not start acting up again. 

I went to the Verizon store yesterday and I'm told that I have to pay $30, in addition to the cost of the phone, if I want to upgrade my phone.  I realize that if I had insurance, I would not have to pay for a new phone, but, this issue is CLEARLY a manufacturer defect, seeing that so many people are affected by the same issues.  Verizon and Motorola need to step up and assist their customers with this issue or in replacing their phone.  I have been a Verizon customer for 12 years and have never had any problems before.  This paying $30 to upgrade, and support techs acting as if the phone problem is not wide spread, is making me think about going to Sprint or AT&T.  And, I will never buy a Motorola phone again if someone doesn't step up and acknowledge this problem.  I am on my company's Verizon plan, but I WILL change my carrier and pay the bill myself if I don't get some resolution that is satisfactory.  I almost purchased a Motorola Droid Razr Maxx yesterday, for $299 plus the $30 upgrade fee!  I'm glad I thought better of it now that I've seen all these posts.

[DP7]

I've been with Verizon for almost 10 and this is the first time I have encountered not only this kind of mechanical issue, but absolutely the worst customer service ever. One of my students is also experiencing a similar issue with her motorola droid, and everything began with her about a month ago, which coincided with mine and another friend's droid behaving erratically. All I can say is, if these companies don't own up to this problem very quickly, they will either face some kind of class action issue, or loss of customers. Quite frankly, their competitors are beginning to look like a viable alternative at this point.

[cmitch32]

I have been having this exact same problem for weeks now. The screen starts scrolling on its own, opening apps, making calls, etc. It's ridiculous. Verizon is horrible for customer service. I have insurance on my phone, but I still have to pay $99 to get another phone that isn't even a new phone! Are you kidding me?! They looked at my phone and said the battery cover was bent slightly so they woudn't replace it for free. It was bent when I got it because it was a crappy refurbished phone! And it isn't even really bent! They even documented that when I got it. Why have I been paying them extra money if they won't even do anything? I was told up front that it didn't matter what happened to my phone, including visible damage (short of being in a million pieces), with insurance it would be replaced FREE of charge. This is not the first time that verizon has screwed me over. They seriously need to reach a consensus among the employees because every single one says a different thing. I hate that I live in the middle of no where so Verizon is the only cell phone carrier that works here! I cannot even use my phone now, and I am due for an upgrade in September, so apparently the extra $168 dollars I have given them counts for nothing. Verizon is horrible.

[Riastar]

I tried the factory reset and it helped a lot.  However, after about a week or two it has started acting hinky again.  I noticed that when I press a certain area on the back of the phone, just by holding it, the phone will act as if I am trying to delete that app.  It also put an app on my home screen that I didn't even know I had.  Either that, or it just downloaded on it's own.  I am through with Motorola phones.  If my company wasn't paying the bill, I would be through with Verizon too.  I am going for a Samsung.  I had the Omnia before and never had any trouble.