Re: Droid Charge Network connection Problems
JerryF
Specialist - Level 1

That's all that counts, it is not dropping calls.  On the other hand you might get -80 dBm if you go up on the roof...JUST KIDDING.

 

JerryF

0 Likes
Re: Droid Charge Network connection Problems
trparky
Contributor - Level 1

People over on the XDA Developers Forums have reported that there is a new leaked copy of the Gingerbread release for this phone with a internal build ID of EP1Q.  Apparently they say that the modem firmware that's included in the EP1Q build has been updated once again and that people who had no 4G in the areas they were in now have 4G coverage.

 

This tells me that there is a very good likelyhood that all of these problems that we are having are being caused by some really bad firmware for the data and phone modems.

 

DISCLAIMER: It's highly recommended not to load these leaked builds of Gingerbread on your phone.  It will void your warranty.

 

Come on Verizon, kick Samsung's collective behinds for us and get your own behinds in gear and release Gingerbread for this phone!  Apparently all of our issues (or at least 85% of them) are fixed in this release.  Get this build to us already so we can finally be happy Droid Charge users and you can finally have a nice and quiet forum where no one complains.  Wouldn't that be nice?

0 Likes
Re: Droid Charge Network connection Problems
jethrobolas
Newbie

This droid charge and verizons reps are useless. This is my second charge and no fix. Verizon tier 2 tech support (that i have spoken with DOZENS of times-no joke) either acts stupid like they don't know of the problem or says there is an update coming "soon". 4 trouble tickets later and cop out reasons for the problems and still no fix. "you are located in a marginal area" Really? Downtown Chicago and all the surrounding areas are marginal-even in 3g mode? "A storm knocked out some towers" For 4 freakin months? {word filter avoidance}
! Samsung and verizon need a class action suit to get their **bleep** in gear. ......... Btw my wife has the same phone with the same problems. Data just quits. 3g 4g it dosent matter, the phone drops data with 4-5 bars. "waiting for connection" over and over again. I shouldn't have to reboot 9 times a day to use my internet, and neither should my wife. {word filter avoidance}
verizon. I keep paying you and you keep giving me {word filter avoidance}
service. These charges are replacements for our facinates that you destroyed with your "update" in april. Traded crap for more crap. Thanks for nothing.

0 Likes
Re: Droid Charge Network connection Problems
HoustonHeart
Contributor - Level 2

In the latest Ginderbread beta 4g is greatly improved. (not the leaked beta, do not install those old builds off the web unless you are an official tester recieving offcial builds. There were 3 dropped betas, and someone leaked a faulty one (1Q is a dropped beta that is NOT stable  4H** is the actual test marks now)-wait for the offcial and do not fo a  OTA do a manual update).

 

THe latest beta build is rock solid, improves stability a great deal, gets rid of screen lag, inhances perforance altogether, battery conservation is finally nice (unless you have a faulty battery).

 

Peopel also need to realize there are many variatiosn of the A* chip design, the droid uses a newer standard that can handle twice the threads of the old models, equivelant to the threads of dual cores (jsut not with the ability to switch off a core when not in use).

 

 

 

0 Likes
Re: Droid Charge Network connection Problems
trparky
Contributor - Level 1

Beta?  People can become a beta tester?  I'll be Samsung's lab rat.  I like to test software.

0 Likes
Re: Droid Charge Network connection Problems
kanigetts
Newbie

I have been having these connectivity problems since I bought the phone less than 2 months ago.  As far as I can tell, it is not a network problem but some kind of problem with the phone itself.  A reboot of the phone will generally fix the problem for a time.  I am in an area of very strong 4G signal.  Network Signal shows a very consistent signal strength of -65 (ASU:20).  this shows as 4 or 5 bars almost always.  Once in a while it will drop to 3 bars for a very short time.  Even with this strong signal, I will get periods where I lose connectivity completely.  The number of bars don't drop, it just tells me I have no connectivity while showing 4 bars under 4G.  Sometimes the 4G indicator goes away completely, leaving nothing, then return at 4 or 5 bars 10 seconds later.  This is all with the phone completely stationary. I really like most aspects of the phone, but this can really drive me crazy as I am relying on this as my only internet connection and use the hotspot to connect my computer to the internet.  I'm sure all Charge users are experiencing this and just chaulking it up to a spotty network when, in fact, it is a defective phone(firmware).  I am sure that Verizon is perfectly aware that this is happening since it is so widespread. That they choose to ignore it and let users blame the network seems foolish and counterproductive.  As far as I am concerned, Verizon lives and dies on the reputation of their network since they certainly do not stand out in any other way. Letting it get blamed for problems with a specific phone doesn't make sense.

0 Likes
Re: Droid Charge Network connection Problems
cali_guy
Newbie

Seems to me the phone is a piece of crap. I had same issue with mine. The phone wasn't receiving a data signal but i was able to still call and text. i pulled the battery/reset for like rep said and after that didn't work i was told to do a factory reset which i was promised would fix the issue...things got worse. without my data connection i wasn't able to power up my phone with my gmail because there was no connection. i was overnighted a new charge which i got yesterday and as of two hours ago i have the same exact issue on a brand new phone. total crap.

0 Likes
Re: Droid Charge Network connection Problems
WCMack
Specialist - Level 1

kanigetts wrote:

I'm sure all Charge users are experiencing this and just chaulking it up to a spotty network when, in fact, it is a defective phone(firmware). 


 

Not that I want to rub it in, but I am not experiencing this problem at all.  I am located in a 3G area at the fringe of Verizon's NYC metro 4G service.  I keep the phone in CDMA mode (3g only) and I don't experience any interrruption in data service, whether in my office are traveling locally.

 

I say this not to imply that you are wrong or mistaken.  It is clear that there are a lot of Charge phones out there with major data connectivity issues.  I just don't think it is a universal design issue...perhaps a manufacturing defect, or a regional/local network issue, or some combination of things.

 

I hope your problem gets fixed soon.

 

0 Likes
Re: Droid Charge Network connection Problems
PreceptorJR
Enthusiast - Level 2

From what I have read, sometimes "monitoring" apps have interrupted data connections for whatever reason.  I'm talking about Juice Defender, Elixir, etc.  I had one of these running and as soon as I uninstalled it, my data connection worked perfectly.  I hope this helps.

0 Likes
Re: Droid Charge Network connection Problems
trparky
Contributor - Level 1

I don't have those programs at all on my phone.

 

What I have experienced is that there are times in my area that my phone will say that I have a 4G signal but good luck trying to use it.  It will sit there transmitting but getting nothing back.  The phone will sit there for sometimes five or more minutes until it finally decides that 4G doesn't work and that maybe it should drop back to 3G.  Sometimes it won't even do that, you have to toggle Mobile Data several times until you get it to shift to 3G.

 

According to the coverage maps that Verizon provides on their web site, I should be swimming in 4G LTE coverage.  But no, there are still parts of my city that have no 4G coverage (according to the phone) yet the maps say otherwise.  Seems that the more affluent areas of my city have 4G LTE yet the middle-class areas are lacking good coverage.

0 Likes