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Re: Droid Charge Network connection Problems
JerryF
Sr. Member

To all folks on this thread, please try this test.  First, completely uninstall any APPs that save power or involve controlling your battery in any way, shape, or form. 

 

Then, fully charge your battery and leave the charger plugged into your phone.  BTW, use the 110 volt charger that came with your phone, not the USB port on your PC.

 

Then, with Wi-Fi OFF and the phone set to 3G or 4G, connect to the network and see if it still drops.

 

This test is to see if your battery may be the problem.

 

Please post your results.

 

JerryF

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Re: Droid Charge Network connection Problems
mhorger
Member

That did not work

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Re: Droid Charge Network connection Problems
dolores
Member

I have also had frequent issues with my Droid Charge (purchased in June, 2011) dropping network connection - at one point, I had no network connection for over 12 hours.  I have tried reformatting, switching to CDMA, etc, etc.  I finally went into a Verizon store and was told I would be sent a new phone.  What I received was a "Like New" phone - since I paid for a new phone, I do NOT want a refurbished one.  My third trip to a Verizon store to explain my surprise at receiving a used phone was not a pleasant experience.  Once home, I sent an email to Verizon and returned the "Like New" phone to them (btw, the store wouldn't take it back, I needed to mail it).  I will suffer through the next 2 years with this phone and each time I have a problem, I will call them...  Maybe then I can actually get some real help.   I have been with Verizon for longer than I care to think about, but I think I'm pretty much done with them.

Re: Droid Charge Network connection Problems
sweak
Member

I've had a Samsung Charge since mid June; had the connection problem very quickly. I had downloaded "Juice Defender" from the App Market. As soon as I deleted it, the phone worked great until now. I've downloaded numerous apps since then with no problem. Tonight I had a similar problem after downloading a free keyboard App. After deleting it, the connection seems normal (for the moment, anyway)  I tried this App several times, and each time the connection vanished until the App was deleted.

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Re: Droid Charge Network connection Problems
sweak
Member

Check that - my connection is off again - i assume it is from one of my many App updates - don't know which one...

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Re: Droid Charge Network connection Problems
WCMack
Sr. Member

Dear sweak,

 

To confirm that the problem may be from a downloaded app, you may want to restart the phone in Safe Mode and then test network connection stability again.  Click here to get instructions on going into Safe Mode.

 

If you have a stable connection to network in Safe Mode, you may have to remove each of the apps one at a time to identify the culprit.

 

Let us know if you get some results...

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Re: Droid Charge Network connection Problems
sweak
Member

Thank you for this info, After 3 min in Safe Mode, problem persists, so at least I know it's not just an app. Verizon wants to do a hard reset. I'm trying to avoid it, but may be only solution. THen again, will it help? Thanks again. I didn't know about Safe Mode.

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Re: Droid Charge Network connection Problems
WCMack
Sr. Member
Dear sweak,

Have you downloaded any non-Market apps? Safe Mode will only disable apps that have been downloaded from the Market.
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Re: Droid Charge Network connection Problems
sweak
Member

They've all come from the Market on my phone.4G has returned, I'll probably putz with it over the weekend before doing something drastic.

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Re: Droid Charge Network connection Problems
trparky
Novice

I loaded the leaked EP1Q radio firmware that's available over on XDA-Developers and I have far less issues now with dropped data along with the fact that it transitions from 3g<->4g a lot smoother.  It's not perfect but it's better than EE4.  At least we know that it's not hardware that's the issue, just bad modem firmware.

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