Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I thought this was a routine update. I installed it. Many problems. No benefits. Why? I called cust no service and tech no support and they said there is nothing they can do. They can't fix anything and they can't undo what they called an upgrade. Are they kidding? I called for a credit on a new phone. The rep said no and would not let me speak with a supervisor. I then got a call asking me to rate the service from 0 to 10. It was very easy to press 0.