Droid Charge Speaker Issue
skoolaidl
Newbie

I absolutely love this phone, and I know the software is out of date.... Here is my problem, my ONE and ONLY problem with this phone:

-whenever I am in a call with someone, there are these really loud noises that my ear speaker makes. The loudness of the noise depends on the in-call volume.  It sounds like what interference between two calls would sound like, except much louder, less frequent, and the other person on the call can't hear the noise! It is absolutely the most annoying thing ever, and it hurts my ears... My phone is still under warranty so IM about to take it in, and I sure hope they give me a new one. Also it cuts off the person who is speaking, so when they speak i cant hear them, just the most obnoxious noise in the world.  But when i speak they can hear me clearly. It also tends to happen more often in incliment weather, or when i move the phone such as when im walking and talking, but still makes the noise with out those conditions.

 

So what do you think I wrong with it? If way know please tell me, and also let me know how to prevent it! 

THANKS A TON:smileyhappy:

 

[Edited to comply with Terms of Service]

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7 Replies
AnthonyTa_VZW
Verizon Employee

Hi skoolaidl!

 

Sorry to hear you're having these annoying speaker issues with your DROID Charge!  I would like to assist.

 

Exactly what you described has been identified as a software issue with the device, and has been lifted up to our Product Support Team.  They are working on a permanent fix for this issue, however no dates as to when it will be available has been disclosed.

 

Thank you for your patience!  I trust I have addressed your concern.

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yates004
Newbie

My Droid Charge is having the same issue. When I am speaking to someone in the ear piece i hear this horrible buzz or static noise. Has his been fixed yet?

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JerryF
Specialist - Level 1

Yates004,

 

Are you on Gingerbread 2.3.6? 

 

Did it do the same when you were on Froyo 2.2.1? 

 

By ear piece do you mean you are plugging in an external ear piece?  If so does it do it when you do not use an ear piece?

 

JerryF

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ebake360
Newbie

I just discovered this noise today.  My Charge is not new.  My wife had it for only a couple of months, then she got the new Razr, so I took over the Charge.  In my case, the noise only occurred while I was talking to someone.  Any time I adjusted the speaker volume, up or down, a very loud noise would occur for about 1 second.  The only way to describe it is that it sounds like "white noise" that comes from a home theatre system or PA system during a speaker test.  I have not contacted Verizon tech support yet, but I will be doing so shortly.  I really hope this can be resolved by an OS upgrade.

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Not applicable

Yates004, have you downloaded the latest software update for your Charge? Please make sure your phone is updated by going to Settings>About phone and verify your version number. Check for new updates. 

 

Let us know if you are still exeriencing issues with the new software.

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tophers_cg
Newbie
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tophers_cg
Newbie
I have been having the same problem with a strange sound coming from the speaker while making calls. This problem didn't occur till after I downloaded the OTA software upgrade. I purchased the phone through Costco who has since discontinued the charge. Verizon is sending me a phone free of charge but of course it is certified new. Hopefully I don't have the same problems.
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