Sadly I have tried everything but nothing has helped. I never know how this crazy thing is going to work (or not work!). Many times when the phone turns off the battery meter is showing half full and I have to pull the battery out before I can get it to turn back on. When it comes back on it immediately says the battery needs charged and instantly turns off so I plug the phone in but when the screen lights up it tells me the battery is at half charge just as it said it was when the phone turned itself off, other times when I plug it in the battery will be completely drained. I can not depend on this phone at all.
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Same problem. Verizon sent me a new battery, no improvement. Then they sent another (probably refurbished) phone, worked for a few weeks, now same thing again!
Same problem, or the phone freezes- I reinstall the new battery I just purchased and its immediately dead. This phone is a nightmare
Hi powerplay. I'm glad the replacement phone showed signs of hope for a few weeks. I want to get you back into a great device though. During those few weeks the phone was working, did you redownload all the old applications to the phone? Or maybe download any new applications? Do you possibly have any battery saver, task killer, or antivirus applications on your phone? Uninstalling applications http://vz.to/UvhoYj like that, or applications downloaded shortly before the issue occured, can help to resolve difficulties with the phone and make sure you enjoy your amazing device.
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I did not install any battery saver, task killer, or antivirus applications on my phone. I called and worked s/t out with the rep. This happened to me twice with this phone and many others here report the same. That it worked for some time is similar to the first phone. That's not good enough. And BTW it never really held a charge for like an entire day even with minimal use.
I am having the same issue, and I still have a year left on contract,I already have a refurbished phone because of this problem...really Verizon!! I am thinking of going with a different company next time because this is a pain!!!