Droid Mini forgets home wi-fi password
Bgavin55
Newbie

It seems that if I'm out and about and log onto another wi-fi network, my phine forgets the wi-fi at home.

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Re: Droid Mini forgets home wi-fi password
Ann154
Community Leader
Community Leader

Are the Wi-Fi networks named the same or different from each other?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Droid Mini forgets home wi-fi password
vzw_customer_support
Customer Service Rep

Bgavin55,

Making sure you have your Wi-Fi connection where you need it is definitely important. It can be a pain to always have to log back in, so let's make sure we get you back up and running the way you should be.

How many different Wi-Fi connections are you connecting to on your phone? When was the last time your phone was able to automatically connect back to your home W-Fi connection like it is supposed to? When was the last time you powered your device off and back on?

Sometimes all the device needs is a reboot to correct issues like this. Please keep us posted; we want to make sure you get your Wi-Fi connection working properly.

RyanCo_VZW
Follow us on Twitter @VZWSupport
If my response answered your question, please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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