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I have the OG Droid and all of a sudden my touch screen goes all over the place and does things without any touch at all. Is this the start of the end for the old Droid? I am able to upgrade but was going to wait for Droid Bionic. Not sure I can wait that long now. Maybe the Thunderbolt. I am not buying the stupid Iphone either. So hopefully something comes out soon because everything out that isnt an Iphone is old or my Droid starts working better and I can wait the Bionic out.
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Thank you AZSALUKI for your help. A factory reset should resolve the problem. The issue you have described about random movement of your screen is known to be caused by anti-virus apps. You should uninstall the app from the Google Market, press the Menu key --> Downloads. If you do the master factory reset be sure not to redownload the app if it was previously downloaded. Please let us know if you need further troubleshooting steps.
GinaH_VZWSupport
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Thank you AZSALUKI for your help. A factory reset should resolve the problem. The issue you have described about random movement of your screen is known to be caused by anti-virus apps. You should uninstall the app from the Google Market, press the Menu key --> Downloads. If you do the master factory reset be sure not to redownload the app if it was previously downloaded. Please let us know if you need further troubleshooting steps.
GinaH_VZWSupport
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Oh wow Gina that really worked! Thank you! My menu button on the bottom 4 buttons still doesnt respond but the screen works perfectly now! Thank you
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this did not solve my issues, i have no such programs on my phone.
My screen is just instead going insane.
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I'm still having issues as mentioned above! If there are issues with an anti virus program, then what's the use in having one in the first place? I have Lookout on my phone, I've performed a factory reset on my phone, and I'm still having issues even AFTER performing the reset! No programs re-installed as of this posting, and I'm still having issues! I have a feeling this more of a hardware issue than a software issue. These issues did not occur until AFTER the last update to FRK76! I believe this update has caused a software/hardware integration malfunction issue! I think Verizon needs to find another way to fix this issue than put out a 'factory reset fixes all problems' response!