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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Droid Ultra Wifi won't turn on!
Duncan1214
Member

Every time I turn to turn on my WiFi it instantly turns off. I have already gone into my settings and cleared the cache. I has also did a factory restart already and it didn't resolve anything. My phone is currently running 4.4.4, this has been going on for about a month now. At the same time this started my Bluetooth stopped working also it is a very big inconvenience.

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Re: Droid Ultra Wifi won't turn on!
vzw_customer_support
Customer Support
I understand how important it is to have Wi-Fi working Duncan1214! I use it myself everyday. I do appreciate the troubleshooting you have done so far. I was wondering does the Wi-Fi physically not want to move if you are in the setting? When you did the factory reset did you re download your application again?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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