I was sent a replacement device in May and the new device has never rang properly. I have to repeatedly press the volume up button for phone to make a ringing noise. I still miss calls and text notifications because the Ultra will not make a noise. Tried to use the dang insurance plan, that we pay for monthly, to get a replacement device but they are telling me that its a manufacture malfunction. Anyone have this issue or have advice on correcting problem??
I am sorry to hear of the issues you are experiencing, dbrook! I just sent you a private message so that I can better assist.
Thank you,
LenaA_VZW
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