Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Droid Ultra will not ring properly
dbrook
Member

I was sent a replacement device in May and the new device has never rang properly. I have to repeatedly press the volume up button for phone to make a ringing noise. I still miss calls and text notifications because the Ultra will not make a noise. Tried to use the dang insurance plan, that we pay for monthly, to get a replacement device but they are telling me that its a manufacture malfunction. Anyone have this issue or have advice on correcting problem??

0 Likes
Re: Droid Ultra will not ring properly
vzw_customer_support
Customer Support

I am sorry to hear of the issues you are experiencing, dbrook! I just sent you a private message so that I can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

0 Likes