Thanks for the post, Doc....and welcome to the world of touchscreen interfaces !
I, myself, own an iPhone. I bought it from someone on Craig's List and I was going to jailbreak it and use a different carrier, but changed my mind. I'm a Verizon customer, so my iPhone is just a fancier iPod Touch that can't make calls. That's fine with me because I really can't stand AT&T. From other posts in these forums, some individuals are boasting that AT&T has superior customer service over Verizon. Too bad the same thing can't be said about their coverage. Everyone is going to experience bad customer service with just about every company out there. If it hasn't happened to you yet....it WILL. I ordered my Droid X on 8/12, and I expect to receive it at any time between now and the end of the month. Why am I not stomping my feet and throwing a tantrum ? Because I understand business......I understand supply and demand....and I have patience. Yes....Verizon charged me for the phone already. No, they haven't shipped it.....but they will. Whether they get my money now...or when the phone is shipped...makes no difference. Its BACKORDERED people. Give them time. I'm still using my LG enV Touch currently, and I can wait a little longer for my X.
The Droid X is extremely popular right now, and Verizon can't keep it in stock. People don't get their phones when they thought they would, and begin to blame Verizon for it. How can Verizon ship something they don't have ? Jump on Motorola and plead with them to ship more to Verizon. And don't get me started on these Customer Service complaints. So far, every customer service representative I've spoken to was honest and upfront with me. When you know that the phone is back-ordered and may not ship until 8/30....and then you believe a store employee that tells you "you'll have it in two or three days".......that's you indulging in an unrealistic expectation...and then blaming the company for it when it doesn't happen.
Now...someone on these forums may argue that the employee represents Verizon, and whatever comes out of the employee's mouth must be honored by Verizon. That's true up to a point. I signed up with Verizon and was told at the store that there would be no activation fee. When I got my bill, it had been charged an activation fee. I called Verizon and explained what happened. The customer service rep honored what the store employee told me, and removed the activation fee from my bill. HOWEVER, when it comes to a brand new product that has clearly sold out across the country....and Verizon is jumping up and down waiting for Motorola to send more........Verizon cannot pull a "Harry Potter" by waving a magic wand and produce a Droid X just for you.....simply because a retail store employee told you that. Do you honestly believe you'll get the phone in a matter of days when the rest of the world is waiting for mid to late August ? Don't blame Verizon in this case. Blame the human being that misinformed you. Someone at Customer Service lied to you ? Don't blame Verizon. Blame the individual sitting in the call center that will tell you what you want to hear, while the supervisor is out of earshot.....just to avoid being yelled at by you. I work in a call center. I hear things coming out of employees' mouths that I KNOW my company does not endorse. That's not my company's fault. That's the fault of the genius on the headset who's gonna get FIRED when Quality Assurance monitors one of those calls.
If you're reading this, Doc.....my apologies. What was meant to be a post, welcoming you with open arms into the world of Droid, has turned into a huge rant against those with the patience span of about a nanosecond. I've read countless posts where Customer Service is being bashed left and right. I just couldn't stand it any longer. No.....Verizon doesn't have me in their back pocket. I've only had my account with them for a couple of months, and my impression of their company is still forming. So far so good. Enough of the Verizon-flaming already. You don't like Verizon ? Go buy an iPhone. I'll see you back on the Verizon network in about a year or two.
~AF
All android phones support an sd card. I think most of the newer android phones can support up to a 32GB memory card which is pretty huge. My android phone I think supports up to that much. Although I only have a 16GB sd card which suits me perfectly. iPhone doesn't have a removable sd card? Hahahaha. Wow never knew that. You learn something new every day.
