I'm having a touch screen issue with my Droid X. When the phone comes out of sleep (either by power button or phone call) my touch screen will not work. I can't unlock the phone or answer calls. The only way to get the screen to respond is to keep putting it to sleep and waking it up with the power button until the screen responds. This is happening about 50% or more of the time. Is anyone else experiencing this same issue?
do you have any task killers installed?
Try to perform a soft reset of your device. A soft reset is the most useful tool for resolving a variety of issues. In most cases, a soft reset will not affect data on the device, unless the battery is very low. Follow the directions below.
I recently got my Droid X and it came with 2.2 on it. I have done a factory reset multiple times, and I have done soft resets as well. I have removed all of the widgets, and mine is still doing this same thing. I already replaced my Droid X once from a damaged screen, is this a software or hardware issue?
KKDV wrote:I recently got my Droid X and it came with 2.2 on it. I have done a factory reset multiple times, and I have done soft resets As well. I have removed all of the widgets, and mine is still doing this same thing. I already replaced my Droid X once from a damaged screen, is this a software or hardware issue?
KKDV who did you get your X from? VZW flat out said "NO" about shipping the X w 2.2 preinstalled. You say you replaced the X already so I can only guess you received a "like new" X. I'm surprised VZW didn't roll back the update before sending out a LIke NEW.
As for this replacement phone...you've done all the steps that usually help and it would be condescending for anyone to tell you to do a factory reset or hard re-boot again. I would say send it back for replacement
Dj.
They did not outright say so, but I believe you were right and they gave me a Like New, or returned Droid X. Luckily they did not argue and they immediately replaced the phone with a brand new sealed one, and yes it came with 2.1. Hopefully there won't be any problems now.
Did you by chance have a screen protector on it? I have noticed that some of the cheap screen protectors cause issues with the phone. I even have one of those $20 ZAGG screen protectors from bestbuy which I got for free. If I get smears on the screen it messes with the touch function, I have to wipe the screen good and then the touch screen functions properly.
I had the same issue running Sprite Backup under 2.1. After removing Sprite Backup and factory resetting the device, the problem went away and never returned.
How did I discover it was Sprite Backup? Once you do get back into the device, immediately run task killer to see what is running, then process of elimination (typically not software that came with the device, usually something you added).
i have the zagg and it doesnt lock up the phone? but does cause skips while swying down web pages but like you said use a soft towel and keep your skin from being oily and you're good....my gf loves lotions...put some one a used my x i got hot lol she was like run it under the facuet ...um ok lol
hallcp1019 wrote:i have the zagg and it doesnt lock up the phone? but does cause skips while swying down web pages but like you said use a soft towel and keep your skin from being oily and you're good....my gf loves lotions...put some one a used my x i got hot lol she was like run it under the facuet ...um ok lol
Yep, I have gotten used to wiping my fingers and the screen before using it. My Wife's Droid was doing the same thing and she got frustrated and ripped the Zagg cover off, she doesn't have the problem anymore. For me, I've gotten used to it and it's not really an annoyance anymore. For the first couple of days though it drove me crazy, but I quickly got used to it.
The Zagg doesn't lock up my phone, just makes the touch screen unresponsive or skips trace like you stated. I can't use the sywpe keyboard with the protector on my phone as it causes to many errors due to skipping my trace. That's really the only issue I have not been able to adapt to with the protector.
if these screens are so tough why dont they make the whole phone out of groilla glass ? im sure they could adapt to do so and it would be cheap from what i see a whole replacement display is like 20bucks.
hallcp1019 wrote:if these screens are so tough why dont they make the whole phone out of groilla glass ? im sure they could adapt to do so and it would be cheap from what i see a whole replacement display is like 20bucks.
Most likely due to heat dissipation and while Gorilla Glass is scratch resistant, it is not scratch proof. It would also be a pretty slippery phone.
My wife and I just received 2 new identical Droid X phones - ordered and received at the same time.
The touch screen on her phone does not respond after the phone goes to sleep as described above.
I've tried the "soft reset" (described above) and am unable to complete the "Power off" process because the touch screen does not respond after the phone goes to sleep.
I've had to hard reset the phone by removing the battery.
After turning the phone back on it works fine until the phone goes to sleep. Then the touch screen does not respond and I have to perform a hard reset.
Is there some setting I should adjust, or should I just return her phone?
I have had no issues with my phone so far.
A corrupt application on the phone maybe causing this problem. A factory reset may be needed.
Factory Reset option 2 - Warning this will reset device back to original factory settings.
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