Droid X Wi-Fi Issues

[Giovanni8089]

What is Verizon's official statement about the serious issues with Droid X wifi?  Are certain phones defective, all phones defective, or is it a software issue?

I can't keep a connection on Wifi.  I've tried some of the workarounds online, but nothing works consistently.

It's easy to see this is a widespread problem:

http://phandroid.com/2010/07/21/droid-x-experiencing-wifi-connectivity-problems/

http://www.boygeniusreport.com/2010/07/21/verizon-wireless-droid-x-plagued-by-wi-fi-connectivity-iss...

http://www.droidforums.net/forum/droid-x-general-discussions/61865-anyone-else-having-wifi-problems....

http://www.androiddevelopmenttalk.com/news/droid-x-wifi-issue-a-quick-fix/

and the list goes on and on....

I love the phone, but this is a dealbreaker.  Do I need to exchange the phone, or is a fix coming?  If so, when?

[curtterp]

Not all phones are defective. My X has no problem with WiFi at home.... I cannot connect at work because our WiFi at work is a closed system and personal computing products are not allowed on the network, wired or wireless.

[Giovanni8089]

Which wireless router are you running curtterp?

I'm running D-Link DIR-655.

Everyone else that responds to this thread, whom is experiencing issues, should list their router make and model.

[curtterp]

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Giovanni8089 wrote:

Which wireless router are you running curtterp?

I'm running D-Link DIR-655.

Everyone else that responds to this thread, whom is experiencing issues, should list their router make and model.

---

I have 2 routers

1 - Dlink DIR-628 running 802.11n only - 2.4Ghz spectrum

2 - Linksys WRT54GC running mixed mode b/g

Both routers have WPA2 Personal AES encryption enabled. I also run a MAC filter on both to only allow the listed MAC address's. I was unable to connect to either router until I remembered to put in the MAC address into each router. After I did that, I have not had any issues with connecting or staying connected.

I am getting 65 Mbps on the Dlink and 54Mbps on the Linksys.

Did you check the Dlink website to make sure that you have the latest firmware on your router?

[Madmax24]

I have a Linksys N Ultra Plus, WRT 160N. I have had no trouble connecting to my home network. My phone shows up in the Linksys Advosor as just another device. I haven't tried Wi-Fi in hotels or coffee shops yet, so I cannot attest to how well it works in that environment.

I love my Droid. Like anything else, there will be detractors and some people will get a lemon. However, I think most people will be happy with their Droid X.

[morc42]

I just had the exact same issue but fortunately had an extra router available.  I started with the D-Link DIR-615 and as soon as the Droid X connected, it dropped.  This kept repeating so I started searching around and couldn't find a straight answer. 

I grabbed my old Linksys WRT54G, reset it to its default setting, entered my PPPoE info, changed the wireless security to WPA2 Personal & Algorithms to AES, changed the wireless channel to 7 (not sure if that did anything because it didn't on the D-Link) and that's it.  It immediately started working and has not dropped yet. There must be a conflicting setting on the D-Link that I couldn't find.  I have not set up MAC addresses either. 

[morc42]

By the way, I updated the firmware on the D-Link and it still didn't work.

[Giovanni8089]

Update... I was running firmware 1.32.  I updated to the latest firmware for DIR-655, 1.34NA.

At least for now, it's working.

I'm running g & n mixed mode, WPA2 & AES security.  TKIP also works.

My internet searches found the problem may be isolated to new D-Link N routers.

[EncoreUneFois]

My wife and I both got the Droid X on the 15th and it would not hold a stable connection to our D-Link DIR-825 wireless N router.  I had to change both the G & N bands to TKIP in order for WiFi to work on the X.  When using an AES cipher, the X would connect briefly and then immediately disconnect in an endless cycle.  The router is using the latest firmware from D-Link.  I suppose using TKIP is a reasonable work-around, but our laptop, 3 of our friend's iPhones, and a friend's Blackberry Storm 2 all had no issues connecting to our WiFi when it was using AES. Only the Droid X had issues.  Hmmm.

Interestingly enough, our Droid X's both had that contact synch problem when the Verizon rep transferred the contacts from our old flip phones to the Droid X.  Contacts would only appear in the contact search area.  This was fixed by running the preinstalled VZ Backup Assistant app.  We also have unsatisfactory battery life.  With all the default apps and settings loaded, both of our Droid X phones will lose up to 30% of our battery life just from sleeping from 12:00am to 7:00am.  Is that normal??  To compare competing phones, my friend's iPhone 4 lost only 3% battery power while asleep for 7 hours.  Regardless, I still love the Droid X, but could my wife and I have defective phones?  With so many minor issues---- do I wait for possible software updates or return the phones for new ones?

[TaeSong]

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EncoreUneFois wrote:

We also have unsatisfactory battery life.  With all the default apps and settings loaded, both of our Droid X phones will lose up to 30% of our battery life just from sleeping from 12:00am to 7:00am.  Is that normal??  To compare competing phones, my friend's iPhone 4 lost only 3% battery power while asleep for 7 hours.  Regardless, I still love the Droid X, but could my wife and I have defective phones?  With so many minor issues---- do I wait for possible software updates or return the phones for new ones?

---

Droid X have a notoriously short battery life.  Currently, Android OS (which is based off of Linux) isn't optimized for mobile phone usage (power conservation).  You can try battery power saving apps, it might help some till Google can focus on optimizing power consumption on Android OS.  When that will be is unclear.

[Giovanni8089]

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Giovanni8089 wrote:

Update... I was running firmware 1.32.  I updated to the latest firmware for DIR-655, 1.34NA.

At least for now, it's working.

I'm running g & n mixed mode, WPA2 & AES security.  TKIP also works.

My internet searches found the problem may be isolated to new D-Link N routers.

---

I thought the issue was resolved, but it's not.  Nothing has changed since I've been updated to Android 2.2 on the phone either.

[tggagne]

I just received my Droid X today and it seems unable to connect to my Linksys WRT54G2 V1.

Very annoying.

[Schwartz]

I too am having problems staying connected to any router. I have tried a Meraki, Dlink, Netgear, and Cisco. I have tried G only with WPA2 AES on the ones that have that option and still have the problem. With all of them the phone will connect and work for a little while and then just stop passing data. If I toggle the wifi off and then on again it will work for a little while and then stop again. None of the other devices using the routers exhibit the same problem.

[pdoyle35]

just discovered yesterday but don't know that I've ever been connected wirelessly...

droid x gingerbread;

i seem to connect to Netgear WRN2000 wireless N router, using WPA2 password; droid shows it's connected.

but i cannot access the internet; when other devices on the network laptop, desktop, can access internet on same wifi network. 

when i do a ping test, it's successful; showing the Droid with correct MAC address, same IP assigned.

done resets of wifi; powercycle the droid; nothing helps.  had it 10 months.

Verizon said they couldn't help me; referred me to motorola.

motorola suggested factpory default settings, but don't want to have to readd data and programs if i don't have to.

the Netgear router is hardwired to Fios Actiontec modem/router, and supplies the wireless radio as N; Actiontec radio shut off as it's G.

any ideas?

thanks,

pdoyle

[curtterp]

---

pdoyle35 wrote:

just discovered yesterday but don't know that I've ever been connected wirelessly...

droid x gingerbread;

i seem to connect to Netgear WRN2000 wireless N router, using WPA2 password; droid shows it's connected.

but i cannot access the internet; when other devices on the network laptop, desktop, can access internet on same wifi network. 

when i do a ping test, it's successful; showing the Droid with correct MAC address, same IP assigned.

done resets of wifi; powercycle the droid; nothing helps.  had it 10 months.

Verizon said they couldn't help me; referred me to motorola.

motorola suggested factpory default settings, but don't want to have to readd data and programs if i don't have to.

the Netgear router is hardwired to Fios Actiontec modem/router, and supplies the wireless radio as N; Actiontec radio shut off as it's G.

any ideas?

thanks,

pdoyle

---

Netgear is a pain in the rump. I have a Netgear N router, a Cisco N router, and a Linksys G router in my house.

My Droid hooks up to the Cisco and Linksys with no problems, but I am unable to hook up to the Netgear.

I would look in getting a Linksys or Cisco wireless router to replace the Netgear. That would be the easiest way to get the X on WiFi in your house.

[bearone21]

my droid x can only use wep with my older linksys wrt54g, not wpa or any other config.

[MJDroidX]

wifi works intermittently. haven't tried downgrading to g. using apple airport extreme. no issues with any other device. same problem in the office with d-link n router. Verizon, MOTO, you guys need to fix this

[hatsal]

I'm using an Airport Extreme at home and my Droid X is unusably slow over wifi. I don't feel that I should be forced to reconfigure the router from any of the entirely standard settings I'm using in order to make the Droid work with it, so I haven't tried turning off WPA or setting it to 802.11g or something. So I've just turned off wifi; that's why I have an unlimited data plan, right?

I haven't tried it with any other wifi networks, yet.

[DCRedskinsRule]

I'm also definitely frustrated with the Wi-Fi instability.  I had the Droid Incredible, which pretty much worked flawlessly, and swapped it for the X.  When the wifi connects, it's INCREDIBLY fast, but it doesn't consistently work.  According to the settings, it's connected to the router @ 54 mpbs with good signal strength, has a stable IP, but when I try to load something on the browser or GMail nothing happens.  I've even tried many of the suggestions from the different forums like changing the sleep setting to Never and enabling Auto IP and everytime I change a setting, it will work great...but then just stop.  My question is whether or not this is a radio issue or driver issue.  If it's a software then I can wait and hopefully get an update...but if it's a hardware issue then I'm incredibly annoyed (pun-intended).

[Wildman]

Out of curiousity, how many are you running their router strickly in Wireless N mode, I had issues holding a connection as long as I was running in B,G and N compatible mode but after I changed it to strickly N since everything I have has a N wifi bandwith card (Including My Droid X) and I havent had any issue since..  Other than a slow initial connection that I think is a phone firmware issue and hoping for a fix from Moto.

[jeffbaf]

At long last, Droid X recent update last week (build version 2.3.340, still android 2.2) fixed wifi problem for me. It's been almost a week, it can reliably connect to my Airport Extreme/Time capsule, never broke off once.