Droid X keyboard not responding properly

[amyhope]

I have had my Droid X for over 6 months with no problems so far.   Suddenly the keyboard is not responding properly.  It is slow when typing and when you press the space bar the keyboard retracts.  Any suggestions or solutions out there?

[B33 · Accepted solution]

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amyhope wrote:

I have had my Droid X for over 6 months with no problems so far.   Suddenly the keyboard is not responding properly.  It is slow when typing and when you press the space bar the keyboard retracts.  Any suggestions or solutions out there?

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Amy give this a try Hit your menu button got to settings > applications > Manage applications > Select all then scroll down to Muti - touch keyboard  clear your cache / clear Data an see if this helps an if does its good to go if not let me know as we can try something els.   B33

[amyhope]

Hello!  Thanks for the quick reply!   I did as you asked and the cache was empty but I cleared all the data and so far that seems to have fixed the problem!!!   Thank you!!!  

[B33]

Your welcome Amy have anymore issues just give us a post an we'll help as much as we can. Have a great Weekend B33

[DroidJoy]

thanks It worked for me too! It started happening just the other day after an automatic update (not sure if it was android or  the verizon system) It was driving me crazy!!!!!!

Wanted to give B33 kudos, but can't figure out how!

[amyhope]

Hi Droid Joy!

To give Kudos I think you just click on the red Kudos button under their name on their post.

I was so glad the info helped!  I had been struggling with the keyboard for a week!! 

I haven't had a problem since.   

[SamiNYC59]

Thanks so much for the help! Saved me from a phone call to Technical Support since it was driving me crazy for the last few days!!

[Kikiwon3]

B33 - THANKS!  I was struggling even sending text messages.  The fix worked perfectly.

[krose1281]

Thank you soo much I was having the same problem and ready to chuck my phone down the hall. Now I won't have to do that.

[carl1234]

I can get to the Mulit-Touch app and settings but I dont see a way to clear cache? what am I doing wrong?

[HappyJackDaddy]

Carl1234:

It seems that often there's nothing in the cache to clear, but you have to clear the data.  Here's a step-by-step approach:

1.  Hit the Menu button on the lower left of your phone.

2.  Settings.

3.  Applications.

4.  Manage Applications.

5.  All (along the top).

6.  Scroll down and select Multi-touch keyboard.

7.  Under "Storage," tap "Clear data."

Hope that helps.

[janharris56]

I have also been having keyboard problems and followed the advice given. Hope it helps. Thanks.

[LexiLu]

I talked to tech support and they seemed to have found the problem with the 'Next word prediction' function.

Go to 'Settings' --> 'Language & Keyboard' --> 'Multitouch keyboard' --> scroll down to 'next word prediction' and select to turn off.

Once I did this, everything was working perfectly normal. The tech also said Motorola is supposed to be coming out with an update to fix this soon.

Hope this helps!!

[curtterp]

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LexiLu wrote:

I talked to tech support and they seemed to have found the problem with the 'Next word prediction' function.

Go to 'Settings' --> 'Language & Keyboard' --> 'Multitouch keyboard' --> scroll down to 'next word prediction' and select to turn off.

Once I did this, everything was working perfectly normal. The tech also said Motorola is supposed to be coming out with an update to fix this soon.

Hope this helps!!

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The update is out there in a rolling fashion (like normal)..... I have already got the .605 update which is suppose to take care of keyboard problems.....

But I never had keyboard problems on my phone, so I can't say if it fixes it or not. I can only confirm the OTA update is in the process of being put out there for everyone

[B33]

  ah ah Shucks Thanks for the Kudos.!   B33 

[mejanas]

very helpful info.  thx a million!  keyboard seems fine now