My X goes to sleep and doesn't wake up. It's always a pleasant surprise to
check my phone and see no notifications. Then I send a text and the phone
goes crazy with notifications. So, check my voicemail, though i am showing
no missed calls and no voicemails and lo and behold, I'll have
The Verizon tech thought I was nuts until he called my phone from the store
phone, it went to voicemail, he left a voicemail and my phone did nothing.
Verizon will not offer an upgrade or downgrade, but they will keep
replacing my X. I'm waiting for #4 to arrive tomorrow.
Supposedly mine is a software error. Somehow I've managed to have it
happen with 3 phones, consecutively.
It's not app related as the last 2 have not had any new apps installed.
I don't choose to have mine go to sleep. If it's inactive for about a half
hour, it goes to sleep.
I've yet to have to pop the battery.
I've tried the *228 and I've tried a factory reset. The techs at the
verizon store have done the same and more.
It's just simply unreliable.
Like I said, Verizon is sending my 4th. They insist it is a software
If I am reading correctly when you say goes to sleep you are just speaking of when the screen turns off and not the sleep option that you get when you long press power button and click sleep, if this is correct I am wondering if you are using a task killer on your device because the option to close apps when device back light turns off and I have seen this cause issues because it sometimes close system apps and this causes the device to lockup...
Try removing the task killer if you have one or check and make sure system apps are added to the excluded list..