Droid X = terrible
pimpeds10
Enthusiast - Level 2

I am now on my 5th replacement Droid X phone.  All replaced for issues with the software or hardware of the phone.  Each one seems to get worse and worse.  My current replacement phone has rendered my car dock useless as the GPS does not function.  It won't lock in on where I am and if it does its only for a couple of minutes before it looses me.  I have hard reset my phone, wiped the sd card, and calibrated the compass multiple times and nothing has worked.  The WiFi signal is also terrible with most of time receiving only one bar.  After the most hard reset and sd card wipe the phone is lagging without even installing any apps.  Extremely frustrating that I am stuck with this phone for another year.

I did find a fix from reading this forum that if you remove the battery cover the WiFi and GPS will work.  It does work but who wants to travel around without a battery door on?

It however does not fix the lagging of the phone.

Beyond frustrated just want a phone that works.

Is anyone else experiencing similar problems?

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bearone21
Legend

wi-fi could be as simple as changing encryption type on router but then you'll need to redo all other wireless devices..

i can access my linksys wrt 54g router with wep but not wpa.

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pimpeds10
Enthusiast - Level 2

It has something to do with the battery door. With it on 1 bar with it off i get full bars. GPS also works with it off.

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Wildman
Legend

pimpeds10 wrote:

It has something to do with the battery door. With it on 1 bar with it off i get full bars. GPS also works with it off.

Now that's a real strange one, if it was a Thunderbolt it would make sense because the antenna is on the back cover but not the situation for the Droid X..  If you can duplicate the situation without issues I would go to store and show tech and see if they have a solution...

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pimpeds10
Enthusiast - Level 2

Works everytboard. Actually read it on this board.

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Wildman
Legend

Are you using extended battery with the stock battery door? Maybe the pressure on the back of phone from the battery is causing this...

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pimpeds10
Enthusiast - Level 2

Everything's stock

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Wildman
Legend

Boy, this is a unique one to troubleshoot over the web, looks like the store will be your best solution because I have ran out of ideals...

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staceywilk77
Enthusiast - Level 3

geomutt wrote:

I'm on replacement number 3.  Less than a year for me.  😞  I am not one of the lucky ones.

I just received #3 Monday...and already waiting for #4 to arrive tomorrow.  Also less than a year for me.  My husband got his at the same time and no issues.

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mort78
Enthusiast - Level 2

17 months and a hiccup now and then that a battery pull couldn't clear. However, when my time is up, I would like to upgrade to a 4g phone. Don't know which one, but there are a couple I would like to see.

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Cody21
Master - Level 2

To the @OP - this all sounds reproducible (the "going to sleep after 1/2 hour of sitting"). I think I asked this earlier and not sure what your response was -- have you tested this in SAFE MODE to see if the problem occurs in that mode?

AnthonyTa_VZW
Verizon Employee

Hi pimpeds10,

I see you've tried a number of troubleshooting steps, and still no success.  I would like to help in getting this resolved for you.

Thanks to all the Community members for the great feedback & suggestions.

pimpeds10, figuring you've had multiple replacements, experiencing some of the same issues lets see what's in common with each replacement.  First, regarding the battery door; anytime you receive a warranty replacement, it doesn't come with the battery or battery door.  I would like to suggest replacing the battery door.  It may have a bad fit on your device, causing the WiFi & GPS signal issues.  Also, whenever you activate your replacements, you're probably signing into the same Google/GMail account associated with the previous devices.  Anything backed up to your previous Google account will follow to the replacement devices.  I suggest hard resetting your device, and at activation, setup a new Google account to ensure nothing corrupt (app/file/contact) gets reinstalled.

Please let me know how this works out for you.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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pimpeds10
Enthusiast - Level 2

The battery door you can see where a brass looking piece has worn a spot on the door smooth and shiny guessing this has something to do with the wifi and GPS.

My Google account hasn't sync'd my apps since my first hard reset on my first device and this time didn't sync my saved backgrounds. Do you think that this could be the issue knowing that?

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AnthonyTa_VZW
Verizon Employee

Hi pimpeds10!

Send me a Direct Message with your name and wireless number so I can further assist.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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pimpeds10
Enthusiast - Level 2

i for some reason can't figure out the direct message. Is it available on my mobile device?

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Wildman
Legend

The new setup wont allow you to private message a person until you select option to follow the user and they acknowledge the request...   I really wish they would change this feature and allow users to request being a friend without having to follow the users. 

Place pointer on the contacts name and select the Follow button and once they agree to the request the Follow will turn to Private Message.

556.bmp

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pimpeds10
Enthusiast - Level 2

Thanks guess it'll have to wait till i get home and logged into my PC.

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Wildman
Legend

@pimped

If you can't access that option with the browser that you are using you can tap the users photo under name and it will take you to their profile page and there is a Follow but that you can press to do the same thing.

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droidsw
Specialist - Level 1

I don't mean to sound sarcastic (who am I kidding, I usually am), but isn't it ironic that a forum member (Wildman) has to intercede with tips on how to private message in this "new and improved" forum?

You are the man, Wildman.

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pimpeds10
Enthusiast - Level 2

I followed you but I guess you have to follow me back before I can direct message you?

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josh92
Newbie

I'm on my 4th replacement  .only been with verizon for 5mouths. They keep sending new phones that are just old and messed up ones.Hate droid x

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pimpeds10
Enthusiast - Level 2

What issues are you having?

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